Washington Consumer Health Data Privacy Policy

This Privacy Policy was last updated on June 4, 2025.

Here at PurposeMed USA, Inc. (“the Company” or “PurposeMed” or “Freddie”), your privacy and the protection of your health data are deeply important to us. This Consumer Health Data Privacy Policy (this “Policy”) explains how we collect, use, and share health-related information from Washington residents through our website, apps, products, and services (collectively, the “Services”). This Policy specifically addresses the rights granted under Washington’s My Health My Data Act. This Policy applies only to Washington residents using the Services that link to this Policy. If you are not a Washington resident or are looking for information on our general privacy practices, please check out our broader General Privacy Policy.

Consumer Health Data We May Collect About You

We collect and use different types of consumer health data from and about you, including:

  • Information about any of the following:
    • individual health conditions, treatment, diseases, or diagnoses;
    • diagnostic testing, treatment, or medication;
    • social, psychological, behavioral, or medical interventions;
    • health-related surgeries and procedures;
    • use or purchase of prescribed medication; or
    • bodily functions, vital signs, symptoms, or measurements of physical or mental health status.
  • Reproductive or sexual health information, which is personal information related to seeking or obtaining past, present, or future reproductive or sexual health services, including:
    • individual health conditions, status, diseases, or diagnoses;
    • social, psychological, behavioral, and medical interventions;
    • health-related surgeries or procedures;
    • use or purchase of medication;
    • bodily functions, vital signs, symptoms, or measurements of the information described in this subsection; or
    • diagnoses or diagnostic testing, treatment, or medication.
  • Data identifying a consumer seeking health care services. Health care services means any service provided to a person to assess, measure, improve, or learn about a person's mental or physical health, including but not limited to:
    • individual health conditions, status, diseases, or diagnoses;
    • social, psychological, behavioral, and medical interventions;
    • health-related surgeries or procedures;
    • use or purchase of medication;
    • bodily functions, vital signs, symptoms, or measurements of the information described in this subsection; or
    • diagnoses or diagnostic testing, treatment, or medication.
  • Precise location information that reasonably indicates a consumer's attempt to receive or acquire health services or supplies.
  • Any inferences of the above categories derived, extrapolated, or inferred from non-health information.

How We Use Consumer Health Data

We use these categories of consumer health data for the following purposes:

  • Fulfilling the purposes for which you provided the data or that were described when it was collected.
  • Performing the services or providing the goods that you request from us and responding to your questions or requests for information.
  • Notifying you about changes to our sites, applications, products, or services.
  • Facilitating services and operations performance, security, and integrity, including:
    • undertaking activities to prevent, detect, and investigate security incidents that compromise the availability, authenticity, integrity, or confidentiality of stored or transmitted consumer health data or that otherwise threaten to compromise the performance, security, or integrity of our business; and
    • performance analytics, identity verification and authorization, site and application optimization, and quality control.
  • Recordkeeping and auditing.
  • Complying with our legal obligations and risk management, audit, investigations and reporting, and other legal and compliance reasons.
  • Administering customer accounts and preferences.
  • Measuring or understanding the effectiveness of non-personalized advertising and delivering non-personalized advertising served as part of your current interaction with you.
  • Our internal research and product or service design and development.

Consumer Health Data Sources

 We collect consumer health data from the following sources:

  • Directly from you: when you create an account, fill out a health questionnaire, request services or prescriptions, communicate with us, sign up for emails or programs, or otherwise provide information through our website or platform.
  • From your device: when you visit or interact with our sites, applications, or services, including through cookies, web beacons, and similar technologies that automatically send us information when you browse, use, visit, or otherwise interact with our sites, applications, or services.
  • From healthcare professionals: such as doctors, clinicians, or providers who offer care through our platform or work with us to support your treatment.
  • From insurance providers or payors: who may share information necessary to verify coverage, process claims, or support care coordination.
  • From payment partners: including financial institutions and processors that handle transactions related to our services.
  • From our business and marketing partners: who provide us with information about consumers who are viewing our content across other websites or applications, purchasing our products, or interacting with our promotions, benefits, or programs.]

Consumer Health Data Disclosure:

We do not sell your consumer health data. However, we may share certain consumer health data with trusted partners and service providers who help us provide products and services to you. We instruct these partners and processors, service providers to only use consumer health data as permitted by our contracts with them and consistent with applicable law.

We may also disclose consumer health data as permitted by applicable law, including:

  • With your consent.
  • To prevent, detect, protect from, or respond to security incidents, identity theft, fraud, harassment, or malicious or deceptive activities.
  • To a third party acquiring our assets if we sell our business or otherwise are part of a merger, acquisition, bankruptcy, or other transaction involving a third party taking control of our assets or business.
  • To investigate, report, or take legal action to protect our rights, property, and safety and the rights, property, and safety of others.
  • To protect your or others' vital interests, including health and safety.

Your Privacy Rights

You have specific rights with respect to your consumer health data. You have the right to:

  • Request confirmation that we collect, share, or sell your consumer health data.
  • Request access to your consumer health data that we have collected or control, including:
    • a list of all third parties and affiliates that we have shared or sold your consumer health data to; and
    • the email addresses or other online method to contact those third parties and affiliates.
  • Withdraw your consent for our collection and sharing of your consumer health data.
  • Request that we delete your consumer health data.

To exercise any of your rights set out above under Washington consumer health privacy law, please contact us at privacy@purposemed.com.

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